For multi-branch and enterprise operations, "who controls our data" is a board-level question. Here's a plain-language answer: it lives on your infrastructure, it's encrypted, it's backed up the way you choose, and nothing about it depends on DAXPOS staying in business.
Every DAXPOS installation stores its database directly on the server or terminal you designate — inside your shop, office, or head-office server room. We don't route your transaction data through our own cloud servers by default.
If you choose the optional web portal for remote monitoring, only the specific reports you enable are synced — your full transactional database is never required to leave your premises.
Sensitive fields, including customer and payment-related records, are encrypted at rest in the local database, and connections between terminals and your local server are encrypted in transit.
Role-based permissions mean cashiers, managers, and owners each see only what their role requires — a cashier can't export the customer database, for instance.
Every price override, refund, deletion, and user login is logged with a timestamp and user ID — so any unusual activity can always be traced back to a specific person and moment.
Choose scheduled local backups, backups to your own external drive or NAS, or optional encrypted off-site cloud backup — your choice, your retention policy.
Because your database lives on your own hardware, nothing about your data access is tied to an active DAXPOS subscription or support contract. If you ever choose to stop using DAXPOS:
Your existing database and all historical records remain fully intact and accessible on your own server
You can export sales, inventory, and customer data at any time in standard formats
There is no remote kill-switch that disables your installed software
This is a direct consequence of the on-premise, one-time-licence model — not a special exception we make for enterprise accounts.
For enterprise and multi-branch deployments, our team can walk through your specific compliance, backup, and access-control requirements directly.
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