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© 2026 DAXPOS. Powered by Esthetics Solutions
WhatsApp usEvery DAXPOS licence includes Basic community support. Upgrade to Standard or Priority for a dedicated support agent, guaranteed response times, and direct access when something needs urgent attention.
Basic is included with every licence. Standard and Priority are annual subscriptions.
We think it's important to be direct about how support works — what you get, when, and from whom.
Our support team operates Monday to Friday, 9am–6pm Pakistan Standard Time. We are a team of real people, not a 24/7 automated helpdesk.
WhatsApp is our primary support channel because it works for both parties — you can send a message at any hour and our team responds the moment they're available. We respond to Standard plan customers within 4 hours during business hours, and Priority plan customers within 1 hour.
For critical issues (system not starting, data access problems), Priority plan customers have a direct phone number to reach a named technical contact. We don't route priority calls through a queue.
Contact us on WhatsApp to add a Standard or Priority support plan to your existing DAXPOS account.
© 2026 DAXPOS. Powered by Esthetics Solutions
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